Direct mail export file with broadlog id

[ujjyals87155580]

Hi Experts,

I have a direct mail campaign in ACC. This is exporting data in a flat file with different data getting picked from the broadlog and data linked to the broadlog schema. In the file I am successfully able to export different fields of data linked to broadlog schema. But  I am failing to export the fields of the broadlog schema. Any field of broadlog itself is always getting exported with a value ´0´.

Any suggestions, on how can I solve it.

by the way, I have configured a service provider with service defined in it. The service has the extraction file mappings. I am also using the out of the box delivery template and routing external account for direct mail.

Thanks,

Ujjyal

[Craig_Thonis · Accepted solution]

Hello Ujjyals, 

It looks like you already submitted the same question in the ACC forum.  Please keep any ACC questions to the Campaign Classic forum as the products are different and the solutions for various issues are not necessarily the same.

Regards,

Craig

@pablo_rosero1