Create a report like Tracking indicators (deliveryFeedback) but using as dimensions custom recipient fields

[salvdangelo]

Hi,

I'd like to create a DELIVERY report that is similiar to this one:
Tracking Indicators (deliveryFeedback)

except that I have to use custom fields (as dimensions) that belongs to:
- Recipient (such as language, country...)

- Tables linked to recipient

Example for language:

	Metrics	Sent	Received	% Received	Open (unique)	% Open (unique)	Click (Unique)	% Click (Unique)
Segments
Italian		1000	950	95,00%	500	52,63%	400	80,00%
English		500	465	93,00%	430	92,47%	200	46,51%
French		100	95	95,00%	40	42,11%	30	75,00%

I may duplicate Delivery and tracking statistics CUBE and edit with my dimensions, but I cannot reach Recipient from nms:deliveryLogStats default scheme.

What am I supposed to do next?

Vipul Raghav​Amit_Kumar​

Jean-Serge Biron​

Adhiyan​

Adobe Campaign​

[Amit_Kumar]

Hi,

Tracking Indicators (deliveryFeedback) is system schema, and its values are populated by technical workflows.

You have two options now:

1. Extend the schema and add a link/attributes as per your requirements and fill that using a workflow.

2. Use nms:trackingLogRcp instead of nms:deliveryLogStats and this should solve your problem.

Regards,

Amit

[salvdangelo]

Hi Amit,

Can you tell me where may I find at least one of these technical workflows that populates the pre-existent indicators in nms:deliveryLogStats you were talking about ?

EDIT: Trying using nms:trackingLogRcp in a custom cube (a sort of duplicate of the original one) I can reach required fields and select them as dimension but when I apply the report above with this cube it returns a generic error.

Salvatore

[Amit_Kumar · Accepted solution]

Hi, Salvatore,

Workflow Names: Refresh for deliverability, Tracking

I have explained the tracking process in my blog; Link for Detailed Tracking Logs functioning Process is Web Tracking and the Quest for better Leads - Marketing Cloud Blog.

You can't use nms:trackingLogRcp directly in the current cube, you have to create a new as a dimension is different.

Regards,

Amit