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SOLVED

Changes to mirror page code

christophert490
Level 1
Level 1

Hi,

We have sent out an email with an error in a hyperlink. Although the hyperlink works in the email client version, the hyperlink does not work in the online version.

Basically, the hyperlink is missing a "/".

Is there a way to fix this for the online version after the delivery has been sent?

Thanks in advance.

Regards

Chris

1 Accepted Solution
Adhiyan
Correct answer by
Employee
Employee

Hello Chris,

This is possible theoretically to change the URL from the backend even after the delivery is sent. There is a file on the app server which stores the mapping of urls with deliveries. The trick is to identify that file and correct the URL there.

Steps :

1>. Convert the delivery primary key to hexadecimal

2>. Go to the folder \var\<instance_name>\redir\url\2018 and search for the hexadecimal value in step1.

3>. There will be an XML file like 215dc4.xml (example only) , please open that file and change the URL you need to change and save the file.

4>. Restart Web and Apache services and when someone now clicks on your email Link , it should go to the modified URL now

Regards,

Adhiyan

View solution in original post

3 Replies
RamaRajesh
Employee
Employee

Hi,

Once the email has been deployed, i do not think we can make any changes.

Thanks,

Rajesh

Adhiyan
Correct answer by
Employee
Employee

Hello Chris,

This is possible theoretically to change the URL from the backend even after the delivery is sent. There is a file on the app server which stores the mapping of urls with deliveries. The trick is to identify that file and correct the URL there.

Steps :

1>. Convert the delivery primary key to hexadecimal

2>. Go to the folder \var\<instance_name>\redir\url\2018 and search for the hexadecimal value in step1.

3>. There will be an XML file like 215dc4.xml (example only) , please open that file and change the URL you need to change and save the file.

4>. Restart Web and Apache services and when someone now clicks on your email Link , it should go to the modified URL now

Regards,

Adhiyan

View solution in original post

RamaRajesh
Employee
Employee

Hi Adhiyan,

This is amazing. Could you please share the screenshots, if available. I know this requires a lot of accesses and permissions to restart the services. But, this will be very useful at times.

Thanks,

Rajesh