Expand my Community achievements bar.

We are excited to introduce our latest innovation to enhance the Adobe Campaign user experience — the Adobe Campaign v8 Web User Interface!
SOLVED

Build a List from a List

Avatar

Level 2

Hey

Has anyone done the following?
Built a list based off of X number of recipients.

So you have ListA.

You send out a campaign that goes out to ListA.

As recipients get open and click the emails, you build a list off of that.

So at the end of the month/campaign, you have:

ListB = people that opened the email

ListC = people that clicked on links in the email

What's the best way to handle that?

1 Accepted Solution

Avatar

Correct answer by
Level 3

Hi Derrick,

Giving that you are not on AC standard this is one way to do it:

Create a WF taking the same target group (ListA) and add a segmented split to the WF set as below:

  • Both branches should have the delivery internal name (as it is a primary key) matching the email send
    • first branch has segmented on open = true
    • second branch should have clicked = true

Each branch will go to a list update element for their designated list.

I would recommend you to decide when the data should be extracted and run the WF once, or to have the WF running on a scheduler for a given time period to catch up the data.

One issue here could also be how to differentiate on the clicks and opens due to that we can expect that some of the recipients will have opened and clicked in the email. As standard the segmented split will extract the recipients from the target in the order of the branches.

Hope this gives you the idea of the setup

Best, Jonas Pabst

View solution in original post

3 Replies

Avatar

Correct answer by
Level 3

Hi Derrick,

Giving that you are not on AC standard this is one way to do it:

Create a WF taking the same target group (ListA) and add a segmented split to the WF set as below:

  • Both branches should have the delivery internal name (as it is a primary key) matching the email send
    • first branch has segmented on open = true
    • second branch should have clicked = true

Each branch will go to a list update element for their designated list.

I would recommend you to decide when the data should be extracted and run the WF once, or to have the WF running on a scheduler for a given time period to catch up the data.

One issue here could also be how to differentiate on the clicks and opens due to that we can expect that some of the recipients will have opened and clicked in the email. As standard the segmented split will extract the recipients from the target in the order of the branches.

Hope this gives you the idea of the setup

Best, Jonas Pabst

Avatar

Level 2

Hi I think that makes sense but let me make sure I understand the workflow

Start

Read List which pulls from the already established list

Reconciliation to validate that the Read List exists in Recipients

Segmentation split on Click/Open

Create Lists based on results

I just want to ensure that the List can be tied to recipients so I can track everything

Avatar

Level 3

Hi derrickr88500252,

I had no possibility to add a screenshot on private messages so adding it in here.

Below you can see a setup of the click branch.

1349085_pastedImage_1.png

Change the Type and Internal name to match your delivery.

I have set the status to only lookup the deliveries send to the recipient, but thats up to you which status to use. But I would recommend to use the send status so you don't have to look through data on deliveries there haven't been sent to the recipient.

Regarding the list: Yes it will be updated with recipient data that you can refer to directly,

1349096_pastedImage_3.png

Best,

Jonas