Adobe Campaign / Analytics Integration Error

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justinat1137566

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justinat1137566

justinat1137566

22-07-2018

I have setup Adobe Genesis account for integration between AC and AA. The "Sending of indicators and campaign attributes" workflow was running fine for a month until last Friday when it started throwing the below error.

1533426_pastedImage_0.png

Anybody knows what could have caused this and what is the solution? I have checked that there were no changes to the operator rights.

Accepted Solutions (1)

Accepted Solutions (1)

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hyderziaee

Employee

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hyderziaee

Employee

hyderziaee
Employee

23-07-2018

Looks like the integration owner of the Data connector on Analytics side has been stripped off the admin privileges or the account deleted. Since the admin privileges are required for the API request to work, it is now throwing an error.

To correct, an Analytics admin will need to do the following:

  1. Login to Analytics
  2. Go to Admin > Data Connector
  3. Select the correct integration
  4. Go to Configure tab
  5. Click Take over link next to Owner

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Answers (1)

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justinat1137566

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justinat1137566

justinat1137566

23-07-2018

Thank you Hyder for your quick response! The workflow is working again after updating the admin access in AA.