I got a new question this time for the transactionnal message..
My customer need to send some real time message to his client.
Problem is to be able to have a collection of items in another collection.
According to the documentation (and some test), it is not possible to do it (which by the way seems like a major fallback).
Here's an example (use case)
we need to actually send some order confirmation
one email is send to each final user.
The email is actually listing the clients orders made in the last hour (plural is important). The order can have multiple shipping address and for each shipping address the product list.
(hierachy would look like this :
level 1 : order
level 2 : shipping address
level 3 : product
Customer is having no problem with his current Classic platform (they got multiple level collections) but they are migrating to Adobe Campaign Standard
As it's not possible to have embedded collection in ACS, We don't have any way to doS (there are actually more than 10 templates like this)
(and even if we try a solution with a lot of JS, the process will not be user friendly nor maintainable)
Any of you ever face this in ACS (without major rewriting)?
You can define data collection in ACS Adobe Campaign Help | Configuring transactional messaging
Also here is a video Configuring Product Listings in Transactional Emails that describes the setup.
This is indeed a limit in the current feature. Nesting loops is not supported and it is quite difficult to build a comprehensive UI for that.
Workarounds could be:
- you can flatten the hierarchy by having a record for each combination of the 3 criterias.
- or you can build the content in a static way for the first 2 levels directly in the email with a "if not empty" condition and use the loop only for the last level.
Well it's a tricky thing.
I can't make use of your solution because the customer hierarchy can't be flattenned
I even try to use an undeclared embedded collection (or other type) in the event but Adobe prevent the rest call as the call context is different than the event declared in ACS
So i can't really see how I can do it with your answer, sorry