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ACS - Send communications to email addresses that are not in the default field


Level 2

Hi all,

does anyone know if it is possible to send communications to email addresses that are not present in the default mail field but in a custom field?




0 Replies


Employee Advisor

Hi Elisabetta,


It may be possible but can you explain the use case around why you would not want to use the email address field?





Level 2
For example, I have a secondary table containing the records of the active stores for a particular brand with their respective email addresses. I would therefore like to be able to send communications to them. In the profile table, in the default Email field I have only customer emails.