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ld delivery ids updated in recent dates

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Level 4

I noticed old delivery ids updated in recent dates.Delivery records updated in last week with old created dates. Would you please help ME TO UNDERSTAND WHY those old deliveries were updated?

3 Replies

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Level 6

Hi @Shrutii ,

Kindly check if same is continous delivery which if run again updated the data of same delivery.

So kindly check the same.

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Community Advisor

Hi @Shrutii,

 

Is this issue happening to which kind of Delivery? Also please cross check if any Retry's (Conversion from Soft to Hard Bounces) are happening to those records.

 

Regards,

Pravallika.

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Level 2

@Shrutii,

 

A few thoughts:

  1. Look at the tracking logs to see the most recent events. If there are still opens or clicks, then the aggregate statistics will be updated, and the delivery will show a recent modification date.
  2. Similarly, a recipient sending the mail to spam some time down the line would update the aggregate statistics
  3. Is there any process that might have moved deliveries into new folders?