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Issue in Facebook share

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adithyacs86
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adithyacs86
Level 3

20-07-2018

Hi Team,

We are facing issues with the data display in facebook page.

1) We send the regular deliveries and we add the facebook, twitter , LinkedIn links at the bottom of every deliveries, so customers can share in their home page. ( we have tested only for Facebook).

2) Customers are able to share the same in their home page but post the availability in the FB page, once we hit the same url we are getting error message as mirror page corrupt.

We tried multiple ways to read the same url in FB after the post but no luck.

I assume that it could be some sort of communication error as the post is happening from the Adobe Campaign but from FB side the url is not getting detected.

Just for the update :- The AC tool was upgraded in the very recent past.

Kindly request for any early update in here.

Thank you,
Adithya

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pablo_rosero1
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pablo_rosero1
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pablo_rosero1
Level 10

29-11-2018

Hi Adithya,

Please see Facebook External Account - Error during Request the authorization from the application

Perhaps this can help.

All the best,

Pablo