Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

The 4th edition of the Campaign Community Lens newsletter is out now!
SOLVED

WKF-560038 Error in delivery

Avatar

Level 2

Dear all,

We have encountered an error with the code WKF-560038 in one of the mail campaign deliveries. 

The error message says that when executing the Delivery ID, error has occurred, and it is asked to refer to the log of the email delivery.

However no error message is shown in the log. 
The Delivery ID is an auto-generated number with 8 digits.

 

Does anyone have idea what this error mean?

Thanks in advance.

 

Best,

Roixe

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Hi Roxie,

It's a code for a common error when performing action '%s' on delivery '%s' (of primary key %ld). Please refer to the log of this delivery for more information (object associated with the workflow task).

 

You need to find your delivery (in the deliveries folder), go to audit tab and see what is exactly causing the error. You should have more details there than in the workflow logs.

 

Thanks,

David

View solution in original post

1 Reply

Avatar

Correct answer by
Community Advisor

Hi Roxie,

It's a code for a common error when performing action '%s' on delivery '%s' (of primary key %ld). Please refer to the log of this delivery for more information (object associated with the workflow task).

 

You need to find your delivery (in the deliveries folder), go to audit tab and see what is exactly causing the error. You should have more details there than in the workflow logs.

 

Thanks,

David

The ultimate experience is back.

Join us in Vegas to build skills, learn from the world's top brands, and be inspired.

Register Now