Hi,
We've trying to do a build upgrade from 9356 to 9383 but found some errors during the way.
We are having the following error after executing rpm --nodeps -Uvh nlserver6-v7-9383-x86_64_rh8.rpm:
[root@ln01adcdes02 ~]# rpm --nodeps -Uvh nlserver6-v7-9383-x86_64_rh8.rpm
Verifying... ################################# [100%]
Preparing... ################################# [100%]
Updating / installing...
1:nlserver6-v7-9383.0.0-1 error: failed to open dir neolane of /usr/local/neolane/: Not a directory
################################# [ 50%]
error: unpacking of archive failed on file /usr/local/neolane/nl6: cpio: open failed - No data available
error: nlserver6-v7-9383.0.0-1.x86_64: install failed
error: nlserver6-v7-9356.0.0-1.x86_64: erase skipped
[root@ln01adcdes02 ~]#
[root@ln01adcdes02 ~]#
This only happens when we execute the rpm command the first time. After the second execution we are getting the following error:
# rpm --nodeps -Uvh nlserver6-v7-9383-x86_64_rh8.rpm
Verifying... ################################# [100%]
Preparing... ################################# [100%]
Updating / installing...
1:nlserver6-v7-9383.0.0-1 ################################# [ 50%]
Upgrading existing instances...
12:41:39 > Application server for Adobe Campaign Classic (7.4.1 build 9383@8f8ba2f of 06/19/2024)
12:41:39 > Creation of the server configuration file '/usr/local/neolane/nl6/conf/serverConf.xml' from '/usr/local/neolane/nl6/conf/eng/serverConf.xml.sample'
12:41:39 >>> XSV-350019 Unable to find instance of name 'default'. Please check files conf/config-xxx.xml. (iRc=16384)
The automatic post upgrade launched during the pakage installation has failed.
Please run the post-upgrade manually before finishing the installation of this package.
warning: %post(nlserver6-v7-9383.0.0-1.x86_64) scriptlet failed, exit status 63
Cleaning up / removing...
2:nlserver6-v7-9356.0.0-1 warning: file /usr/local/neolane/nl6/web/gen/min/nlsrc-ja-fe9e3ea4ac3e89e65b16dfb09e9bc7f4.js: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/web/gen/min/nlsrc-fr-f0a6f90ee1944cc4793262f15e521f46.js: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/web/gen/min/nlsrc-en-42e5495a630485dbd63f8ddcd2169a9b.js: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/web/gen/min/nlsrc-e80153de59cc18e8bb6c6862eb77b99c.js: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/web/gen/min/nlsrc-de-f11b01df22e650a88219e93bfeca1453.js: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/web/gen/min/WA-ja-b66063ce1cd9622f0245032573fd1c30.js: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/web/gen/min/WA-fr-430816ae86692d0bd022803c1d0f9c2a.js: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/web/gen/min/WA-de-b7b3227fc10fe371e3f2f0c05c67d5b0.js: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/web/gen/min/WA-70839cda0b8c2a1d4b025f0ca36ccd71.js: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/web/gen/min/TINYMCE601-7199a1eb4d599fb520e1c495823d8b8b.js: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/web/gen/min/DCE-ja-a8ea403fe19256c208effbcaf3ead1e5.js: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/web/gen/min/DCE-fr-0f6a7708bb4fd836306d9502048768d4.js: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/web/gen/min/DCE-98091b52b3f5a21e3a1275df343bfd13.js: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/tomcat-8: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/lib/libxslproc_1_10.so: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/lib/libxmldom_2_7.so: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/lib/libxerces-c.so.27: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/lib/libxalanMsg.so.110: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/lib/libxalan-c.so.110: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/java/lib/slf4j-simple-1.7.32.jar: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/java/lib/slf4j-api-1.7.32.jar: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/java/lib/pushy-0.15.0.jar: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/java/lib/netty-tcnative-boringssl-static-2.0.41.Final.jar: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/java/lib/netty-all-4.1.67.Final.jar: remove failed: No such file or directory
warning: file /usr/local/neolane/nl6/bin/phantomjs: remove failed: No such file or directory
################################# [100%]
Is anybody able to provide some help regarding this? Have you ever experience this error before? How did you solve it?
Thanks in advance.
Kind regards,
Víctor.
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Hi @VíctorAr ,
You may have a permission issue or your install directory is not /usr/local/neolane/
Please check if the folder exists and also check to install dependencies before.
Thanks,
David
Thanks a lot David. We'll check that as soon as we can.
Anyways, the "/usr/local/neolane/" error seems to be solved for the second execution of rpm that we are making. Do you think the "XSV-350019 Unable to find instance of name 'default'. Please check files conf/config-xxx.xml. (iRc=16384)" has something to do with that? Do you have any other idea of what could be the reason of that second error?
Thanks in advance.
Kind regards,
Víctor.
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check in your conf folder if you have config-default.xml file
See below (showing a windows server. except the iis, files and folders should be the same)
the process is trying to find this specific file and update it.
Thanks,
David
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