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SOLVED

Start- and Enddate of Campaigns

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Level 2

Hey everyone, just a quick question:

If I create a scheduler inside of one of my campaigns that is set for the 19/02/2023 to be sendout and the enddate of said campaign is set for the 18/02/2023, does this have an impact?

 

We had a scenario, where the sendout was sent a day early and we are unsure why and this was our first intuition.

 

Thanks in advance and kind regards

Mathias

1 Accepted Solution

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Correct answer by
Community Advisor

Hello @StripedFox 

 

The campaign should not allow you to set an end date before the start date.

If you are using the recurring campaign template and have added a start date there with workflow start checked then the workflow will start at 00:00 hours and deploy the campaigns.

 

 

View solution in original post

5 Replies

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Community Advisor

Hi @StripedFox ,

 

The start date and end date are for a graphical representation of your campaigns in the 'Campaign calendar' (Home>Campaigns>Campaign calendar). These start-end dates of campaigns do not have any functional impact and your campaigns/workflows work normally even if the end date has passed.

 

Br,

Shubham

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Level 2

Hey @Shubham_Goyal__,

thanks for the answer.

I wasn't sure about this specific so thanks.

 

Kind regards

Mathias

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Correct answer by
Community Advisor

Hello @StripedFox 

 

The campaign should not allow you to set an end date before the start date.

If you are using the recurring campaign template and have added a start date there with workflow start checked then the workflow will start at 00:00 hours and deploy the campaigns.

 

 

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Level 2

Hello @Manoj_Kumar_,

 

I see. Thanks.

But is there any other situation in which a scheduler would trigger exactly 24 hours before the actual scheduled time?

 

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Community Advisor

Hello @StripedFox 

No, it should not unless there is a timezone difference.