REDUCE TIME TRIGGERS

[bcollado]

Hi,

in the following documentation says: https://experienceleague.adobe.com/en/docs/campaign-classic/using/integrating-with-adobe-experience-...

"The typical response time is less than one hour."

Is it possible to reduce the time? Maybe 30 minutes instead of one hour?

Thank you!

Kind regards,

Blanca

[Craig_Thonis]

Hi Blanca,

Response time may vary, but the application can process a million triggers in an hour, so responses should typically be faster than an hour. That said, a number of factors, including volume and message size, can impact the rate of processing and delivery speed. If you want Adobe to evaluate and commit to a 30-minute or less response time, then an enhancement request would need to be submitted to have this functionality reevaluated.

[bcollado]

I have seen this...

So its possible to reduce the time.

Kind regards,

B

[Sukrity_Wadhwa]

Hi @Craig_Thonis,

Could you please clarify further for @bcollado's undertsanding?

Thanks!