"MaxCount" param in offers API calls XML

[ÓscarGo]

Hello,

We are trying to set "maxCount" to 100 in XML body of offer requests to Adobe Campaign but we see the maximum that Adobe retrieves is 50 offers.

Is there any way to change this configuration?

Example:

<?xml version='1.0' encoding='utf-8'?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:urn="urn:nms:proposition">
    <soapenv:Header/>
    <soapenv:Body>
        <Propose>
            <targetId>C_ND</targetId>
            <maxCount>100</maxCount>
            <categories></categories>
            <themes></themes>
            <context>
                <interaction>
                  ...
                </interaction>
            </context>
            <noProp>false</noProp>
        </Propose>
    </soapenv:Body>
</soapenv:Envelope>

Thanks in advance

Best regards

Oscar

[ccg1706]

Hi @ÓscarGo 

Have you checked under administration>platform>options to see the maxcount allowed? In the meantime you can check the following documentation:

Integration via SOAP (server side) 

Options 

Please let me know to go further.

Best regards, 

Celia

[ÓscarGo]

Hi @ccg1706 

We have checked the built-in Options, but we do not have nothing like "maxCount".

Thank you!

Best regards, Oscar

[_Manoj_Kumar_ · Accepted solution]

Hello @ÓscarGo  I would suggest reach out to Adobe support to check if there is any limit defined in server config.

[ÓscarGo]

Hi @_Manoj_Kumar_ 

Thank you for the feedback. We are reaching out to Adobe support to check our case.

Best regards

Oscar

[ccg1706]

Hi @ÓscarGo,

As @_Manoj_Kumar_ said you can open a ticket to support. Please do let us know if they give you the exact limit and the solution to solve the issue.

Best regards,

Celia