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Logs with rejected connections?

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Level 7

Hello guys, i'm wondering if there's a log with the rejected connections to adobe campaign. 

 

Another team added a proxy to an external source, and we're no longer receiving data. I think it's related with the new IP / URL of the proxy, which won't be whitelisted in our control panel and serverConf.xml. 

 

Any help on this? Thank you in advance! 

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4 Replies

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Employee Advisor

Hello,

The best way to review connections between the Campaign server and other applications is by using a network tool, such as Fiddler or Wireshark when attempting to connect. That said, enabling verbose with tracefilter on the web.log may be enough for you to capture the desired logs (see below).

 

Log Precision Doc:

https://experienceleague.adobe.com/en/docs/campaign-classic/using/monitoring-campaign-classic/troubl...

 

Regards,

Craig

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Community Advisor

Hi @CampaignerForLife,

 

You can find the details in logins.log file on the server.

You have 3 options to access it:

  • access to the ACC server
  • through monitoring 
    DavidKangni_0-1732288227255.png

     

  • through workflow using JS
    ///neolane/nl6/var/your_application_instance_name
    
    var file = new File("logins.log")
    file.open();
    var pattern = "operator.name"; 
    // Create a RegExp object using the pattern
    
    
    var regex = new RegExp(pattern, "gi"); // 'gi' for case-insensitive and global matching
    for each(var line in file)
      if(regex.test(line)) logInfo(line)
    file.close()​

Thanks,

David



David Kangni

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Level 7

Hello David, but as I understood, this will only check rejected tries to log in. 

 

For example, if I do a curl to my instance and it gets rejected, will that be logged in any place? 

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Community Advisor

Yes, it will be logged in the same logs in case your curl is using any of ACC operators.

Thanks,

David



David Kangni