Expand my Community achievements bar.

Announcing the launch of new sub-community for Campaign Web UI to cater specifically to the needs of Campaign Web UI users!
SOLVED

Local Host Install Error. Windows + ACCV7

Avatar

Employee Advisor

Not quite sure what I am missing here.

My instance name is default and the URL im using is http://default

my localhost/r/test is working

Not sure why im getting these 301 errors when trying to log in with internal user.

 

I've completed these 3 steps

1.https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/install-c...

2.https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/install-c... 

3.https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/additiona... 

 

dloyd_0-1636689523258.png

 

1 Accepted Solution

Avatar

Correct answer by
Employee Advisor

I was able to resolve this. The documentation on the first start of the has you start then stop tomcat. And I never restarted tomcat after that. Simply running nlserver start web did the trick for http://localhost. Which then I was able to go in and create my other instances.

View solution in original post

7 Replies

Avatar

Level 9

Hi@David_Loyd - check the URL you have set up in the client (click LocalHost in the login window). The error is trying to access "https://www.adobe.com/nl/jsp/soaprouter.jsp" - so your URL on your connection is likely set to "www.adobe.com"
The URL should be pointing to your localhost instance or 127.0.0.1

Cheers

Darren

Avatar

Employee Advisor

Im not sure where www.adobe.com is coming from. my instance name is "default". neither my serverConfig or config-default have that adobe.com url. 

 

I tried 127.0.0.1 and got this error.

INT-150012 The HTTP query returned a 'Internal Server Error' type error (500)
------
SOP-330021 Communication error with server: please make sure it is configured correctly.

HTTP code 500
'WEB-530007 Error relaying '/nl/jsp/soaprouter.jsp' to URL 'http://localhost:8080/nl/jsp/soaprouter.jsp'.'.
------

Avatar

Level 9

@David_Loyd Your original post in this thread showed that your localhost is running on port 80 (http://localhost/r/test) - try removing the port 8080 in your client connection

Darren_Bowers_1-1636950674779.png

Cheers

 

Avatar

Employee Advisor

when i connect to http://Localhost i'm still getting a relay error.

When I run pdump from the CLI i see the system running.

 

dloyd_0-1636981437397.png

dloyd_1-1636981457457.png

dloyd_2-1636981475788.png

 

 

 

Avatar

Community Advisor

Seems like you have missing services?

 

Can you run the following command

nlserver monitor -missing

Apache doesnt seem to be running?

 

More troubleshooting commands on this doc https://experienceleague.adobe.com/docs/campaign-classic/using/monitoring-campaign-classic/productio...

Avatar

Correct answer by
Employee Advisor

I was able to resolve this. The documentation on the first start of the has you start then stop tomcat. And I never restarted tomcat after that. Simply running nlserver start web did the trick for http://localhost. Which then I was able to go in and create my other instances.

Avatar

Community Advisor

Right, so you had missing services as per your dump web@default was not running which means it had to be restarted