This conversation has been locked due to inactivity. Please create a new post.
This conversation has been locked due to inactivity. Please create a new post.
Hi,
I am facing an issue in Adobe Campaign Classic,
We are pulling email template from AEM and we have personalised URLS
eg : https://abc.com.au/?mid=<%= targetData.mid %>&cmp=BRD1&mdm=<%= targetData.mdm %>&hcrdid=<%= targetData.hashed_crods_pg%>&hcuid=<%= targetData.hashed_customer_key%>&heml=<%= targetData.hashed_email_addr%>&hmbl=<%= targetData.hashed_mobile_phone_no%>
This gets replaced with all the parameters when the email goes out.
Now what we are seeing is that when the emails are out the parameters are completely getting replaced with some encoded values . All the parameters are replaced with P1, P2 etc . As this link is not correct this is not getting redirected .
Is there any pointers to this behaviour. This is not happening for all.
Thanks and Regards,
Anumol Antony
Solved! Go to Solution.
Views
Replies
Total Likes
Hi Anumol,
What you are observing here is, how Adobe campaign Tracking works.
Read this excerpts:
For tracking detection, Adobe Campaign embeds Tidy to parse the HTML source and detect the pattern. It lists all the URLs of the content so that they can be tracked individually. Adobe Campaign uses Tidy again to replace the URL (http://myurl.com) with a URL pointing to the Adobe Campaign redirection server.
For example, in the initial content: http://myurl.com/a.php?name=<%=escapeUrl(recipient.lastName)%> is replaced for one particular recipient with: http://emailing.customer.com/r/?id=h617791,71ffa3,71ffa8&p1=Bare
Where:
I think in your case check if tracking server is working by using the following mechanism:
1: check what's the output for http://t.edm.xyz.com.au/r/test
2. If this is okay, then check if your email is successfully available on Mid sourcing server if you are using one?
3. If all these are okay check with Adobe support why this link is not working, There should be some incorrect configurations with your platform.
Regards,
Amit
Hi Anumol,
What you are observing here is, how Adobe campaign Tracking works.
Read this excerpts:
For tracking detection, Adobe Campaign embeds Tidy to parse the HTML source and detect the pattern. It lists all the URLs of the content so that they can be tracked individually. Adobe Campaign uses Tidy again to replace the URL (http://myurl.com) with a URL pointing to the Adobe Campaign redirection server.
For example, in the initial content: http://myurl.com/a.php?name=<%=escapeUrl(recipient.lastName)%> is replaced for one particular recipient with: http://emailing.customer.com/r/?id=h617791,71ffa3,71ffa8&p1=Bare
Where:
I think in your case check if tracking server is working by using the following mechanism:
1: check what's the output for http://t.edm.xyz.com.au/r/test
2. If this is okay, then check if your email is successfully available on Mid sourcing server if you are using one?
3. If all these are okay check with Adobe support why this link is not working, There should be some incorrect configurations with your platform.
Regards,
Amit
Views
Likes
Replies