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BAS-010014 Cannot open file. The system cannot find the path specified.

Forum|Forum|1 year ago
September 27, 2024
1 reply
2342 views

Hello,

After updating servers to 7.4.1 we have another weird issue going on.

Issue is with uploading files:

Select file upload from local machine. File is uploaded successfully. But when clicking on 'Ok' I get prompt as if the process is not finished

When we click on yes and Ok again we get error

As if something tried to read the file. But to me this is not the correct location at all or not full location where the file is loaded. Any idea what I need to check?

Marcel

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Best answer by DavidKangni

Hi @marcel_szimonisz

It is a known issue and Adobe has released a new version of the Client Console for 7.4.1

Please make sure you download the latest version of the client console

Thanks,

David

DavidKangni

Accepted solution

Community Advisor

Hi @marcel_szimonisz

It is a known issue and Adobe has released a new version of the Client Console for 7.4.1

Please make sure you download the latest version of the client console

Thanks,

David

David Kangni

Marcel_Szimonisz

Author

Community Advisor

thanks @davidkangni a lot will try asap and let you know. where you do see these known issues? Also where you have found the file.. i cannot see same in download centre

Marcel

DavidKangni

Community Advisor

@marcel_szimonisz You can files there

https://experience.adobe.com/#/downloads/content/software-distribution/en/campaign.html

just make sure to download the latest one using date published.

Thanks,

David

David Kangni

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