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Himanshi_S
Level 2
August 4, 2022
Solved

Link not accessible on Mirror Page

  • August 4, 2022
  • 1 reply
  • 924 views

Hi,

 

Currently, I'm facing an issue where I have configured a URL into our mailer and when we are receiving the testing the URL is accessible from my mailbox but when I'm trying to access it through the mirror page. It's showing the below error.

 

 

 

 

We tried using some common URLs like https://www.google.com and it's working fine on the mirror page. It would be great if you can help us understand what's causing this issue.

 

We are currently on build v7 9032.

 

Regards,

Himanshi

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Best answer by imicu

Hi, 

 

This error is coming from the URL you are trying to access on the mirror page. There could be many reasons for this and I will be mentioning some of them:

  • Incorect URL
  • Protected/restricted URL
  • Expired cookie or cache on the browser
  • Authentication required on the URL

Please check the URL and fix any restrictions or issues on that.

1 reply

I
Adobe Employee
imicuAdobe EmployeeAccepted solution
Adobe Employee
August 5, 2022

Hi, 

 

This error is coming from the URL you are trying to access on the mirror page. There could be many reasons for this and I will be mentioning some of them:

  • Incorect URL
  • Protected/restricted URL
  • Expired cookie or cache on the browser
  • Authentication required on the URL

Please check the URL and fix any restrictions or issues on that.

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