Issue when copying campaigns – old delivery and un-editable workflow appear

[Sreeji_Lal]

Hi Everyone,

I usually create campaigns by duplicating past ones. But recently I noticed that, when I copy an existing campaign and try to edit it, I often see an old delivery still showing under General > Dashboard, and one workflow appears under 'Targeting and workflows' that I can’t edit, rename, or delete. Hitting save just throws an error.

This issue has kind of forced me to recreate some campaigns from scratch. Has anyone else faced similar issue? Not sure why it happens or how to fix it. Please advise and guide.

Thanks in advance!

[DavidKangni · Accepted solution]

@Sreeji_Lal 

create a template from a working campaign or workflow instead of duplicating the existing one. Sometimes when duplicating a campaign, an extra options such as read-only are added to the XML.

If you're technical just edit XML and find out the extra code. Otherwise the best option is to use template instead of duplicate.

Thanks,

David

[Sreeji_Lal]

That helps! Thank you so much!