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INT-150006 Failure while processing HTTP request for URL - While trying to view Offer Space

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Level 2

Hi, we have an error appearing when trying to view an Offer Space. 

kimh76108924_0-1594007645856.png

And we also get this error XTK-170036 

kimh76108924_1-1594007711948.png

and then we get this error

kimh76108924_2-1594007752385.png

 

I have tried to delete the Field that has disappeared from the Offer Space, but the Delete icon is grayed out. 

kimh76108924_3-1594007836281.png

There does appear to be problem with this same field working on our other Offer Spaces.  This Offer Space is now rendering an error on the Preview for each of the Offers in Design and Live. 

How do I fix this? 

 

 

 

1 Accepted Solution

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Correct answer by
Community Advisor

Hi,

 

Was this what happened?

  1. The nms:offer schema was altered to include a new field, [view/eventDate]
  2. An offer space was edited to reference that field
  3. The schema was reverted, with the reference left in place

 

If so, just delete the bad offer space from design and live env and make a new one.

 

Thanks,

-Jon

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3 Replies

Avatar

Correct answer by
Community Advisor

Hi,

 

Was this what happened?

  1. The nms:offer schema was altered to include a new field, [view/eventDate]
  2. An offer space was edited to reference that field
  3. The schema was reverted, with the reference left in place

 

If so, just delete the bad offer space from design and live env and make a new one.

 

Thanks,

-Jon

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Level 2

Yes, and no. The schema was not edited, but the field reference was not working. The system also grayed out the delete option on the field and would not allow it to be removed from the office space. 

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Community Advisor
ACC doesn't tolerate corruption at all in objects, and will gray out the UI when it's detected. AFAIK [view/eventDate] is not an ootb field, so delete and recreate.