Incorrect prefix 0 is getting added to mobile number field for recipient

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Prasanna_Soni

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Prasanna_Soni

Prasanna_Soni

29-10-2020

Incorrect prefix is getting added to mobile number. Adobe Campaign recipient schema is adding 0 automatically in mobile number field. I added my number as 4077659928 but the moment I went to other field or save on recipient it changed the formatting and added 0 in front. In Lower env , I see it adds +1 which is correct .....

 

refer screen shot below, Let me know if anyone have faced this issue before

 

Wront prefix on mobile number.JPG

Accepted Solutions (1)

Accepted Solutions (1)

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Milan_Vucetic

MVP

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Milan_Vucetic

MVP

Milan_Vucetic
MVP

29-10-2020

Hi @Prasanna_Soni 

you may add attribute dataPolicy="none" to your Mobile Phone field in extended Recipient schema.

Regards,

MIlan

Answers (1)

Answers (1)

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Sukrity_Wadhwa

Employee

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Sukrity_Wadhwa

Employee

Sukrity_Wadhwa
Employee

05-11-2020

Hi @Prasanna_Soni,

Were you able to resolve this query with the given solution or do you still need help? Do let us know.

Thanks!