How do I configure monitoring notifications (alerts) to distribution lists in Campaign v8?

[hsikder]

In Campaign version 7, the team uses distribution lists (DL) such as cci-martech@cox.com as native operators. These operators are only used to send monitoring emails from workflows. The DLs are configured in Outlook and do not have any associated inbox.

In Campaign version 8, the DLs must be in IMS and must have an email address associated with them.

What are the alternatives for supporting email notifications to distribution lists in v8?

[_Manoj_Kumar_ · Accepted solution]

Hello @hsikder 

Try creating an IMS user with cci-martech@cox.com email address and it should work.