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SOLVED

Hard bounces

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Level 2

Where do I find the hard bounced mail recipients? I would like to adress them on another chanel besides mails. How can this be done?

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @jkkkkkkkkkkkkkkkkk ,

In Delivery message qualification (nms:broadLogMsg) schema, you can find hard bounced address (@failureType = Hard)

And in Address (nms:address) schema, you can find more details such as address, type (channel), status, error reason etc.

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1 Reply

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Correct answer by
Community Advisor

Hi @jkkkkkkkkkkkkkkkkk ,

In Delivery message qualification (nms:broadLogMsg) schema, you can find hard bounced address (@failureType = Hard)

And in Address (nms:address) schema, you can find more details such as address, type (channel), status, error reason etc.