Disable GDPR downloadable file for privacy requests Adobe Campaign

[david--garcia]

Hi Team,

How to disable file generation for privacy requests?

For privacy requests, even though I disabled "2 Step delete request" and set the request type to delete, it still generates a downloadable file which contains PII data, is there anyway to configure the privacy request module to not generate a downloadable file? currently, a file is generated and valid for 90 days, however, is there any possibility of either disabling this feature to not generate a file or to configure the 90 day period.

I checked the serverConfig and the config<instance> file but I do not see any settings for gdpr/privacy, I only found dataPurgeDelay="90" variable under "Privacy request cleanup" which removes data from the nms:gdprRequestData for records older than 90 days.

<variables dataPurgeDelay="90" dataPurgeDelay-type="number"/>

[david--garcia · Accepted solution]

I created a workflow which consolidates the functionality of the privacy workflows and it speeds up data cleansing as per my business requirements. The important parts are on the green box.

Step 2 disables access to the URL on the console and step 3 removes data from the nms:gdprRequestData schema, however, I am not sure if there is a cron job in the background removing any physical files which may remain in the server? any ideas? how to prevent a file being generated in the first place? The file is generated off the database data on gdprRequestData, so cleansing this table automatically prevents file to be generated.

"$(serverUrl)+'/nms/gdpr.jssp?id='+@id"