Client console - Error: The error is due to a malformed input token - Where to look at logs?

[CampaignerForLife]

Hello, a memeber of my team is having this problem trying to logging into our campaing instance.

I would like to know where to look the login logs and what is the standard solution (If anyone had this problem)

Thank you in advance!

[somasundaram_h]

Hi, if you have access to server, you can check the logins.log file

/usr/local/neolane/nl6/var/<yourinstance>/logins.log

It will provide you the details about the operator, status, IP address, log date etc

Useful link: https://experienceleague.adobe.com/en/docs/campaign-classic/using/monitoring-campaign-classic/produc...