Cannot send emails through ACC integrated with AEM as a Cloud Service

[RRafiki]

Hi all,

I made templates using AEM email core components; previously, the AEM campaign was able to trigger the email for that templates until March 28th; however, it stopped working after that, and now when we are trying to trigger email through Adobe Campaign for that, it throws an error [internal server error (500)].

Thanks 

[ShashankNigam02]

@RRafiki It was working previously and suddenly it stopped working. It might be due to expired credentials or some change at AEM side.

Can you validate AEM instance ext. account setting once? 

[Sukrity_Wadhwa]

Hi @RRafiki,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!

[RRafiki]

hi @Sukrity_Wadhwa 

This case is still open and the issue persists