Cannot send emails through ACC integrated with AEM as a Cloud Service | Community

Adobe Employee

Question

Cannot send emails through ACC integrated with AEM as a Cloud Service

Forum|Forum|2 years ago
April 25, 2023
2 replies
903 views

Hi all,

I made templates using AEM email core components; previously, the AEM campaign was able to trigger the email for that templates until March 28th; however, it stopped working after that, and now when we are trying to trigger email through Adobe Campaign for that, it throws an error [internal server error (500)].

Thanks

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ShashankNigam02

Adobe Employee

@rrafiki It was working previously and suddenly it stopped working. It might be due to expired credentials or some change at AEM side.

Can you validate AEM instance ext. account setting once?

Community Manager

Community Manager

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!

Sukrity Wadhwa

Author

Adobe Employee

hi @sukrity_wadhwa

This case is still open and the issue persists