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Can we change Branding name for Mirror page and External tracking URL after subdomain delegation

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Level 2

Hi Team,

 

During our project onboarding, one of our clients asked me to change the branding name for the Adobe-generated Mirror page and External tracking URL after subdomain delegation. 

 

Kindly help me quickly and suggest any suitable solution.

 

Eg:
t.xxx.domain.com - > tracking.xxx.domain.com

m.xxx.domain.com -> web.xxx.domain.com

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1 Accepted Solution

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Correct answer by
Community Advisor

@ignatius_dilip,

 

I misunderstood the initial questions. I thought you were asking about multi branding configuration.

 

I don't think Adobe will accept to change the generated records as it's their naming convention and it's allowing them to have an automated process for subdomains delegation 

DavidKangni_0-1721679870320.png

Please check with Adobe Support.  

Thanks,

David

 



David Kangni

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5 Replies

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Level 2

Hi Team,

 

Can any of you please respond to this as soon as possible?

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Community Advisor

Hi @ignatius_dilip 

https://experienceleague.adobe.com/en/docs/campaign-classic/using/transactional-messaging/configure-...

 

You can follow this example. It's for the message center but applicable for marketing instance.

 

Thanks,

David



David Kangni

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Community Advisor

Hello @ignatius_dilip I wouldn't recommend using tracking as subdomain. Some Adblockers will think it as a advertisement tracking and will block it.

 

Also, if you want to change your sub domain to something else you can first update the DNS.

 

You can find more details here: https://experienceleague.adobe.com/en/docs/control-panel/using/subdomains-and-certificates/delegate-...

 

 


     Manoj
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Level 2

Hi Manoj,

 

I would not recommend the client to use tracking. This is just an example. 

My question was, can we change the brand URL's as per the organization's branding

 

These are the generated records after the subdomain.

 

t.xxx.domain.com => brand.xxx.domain.com

m.xxx.domain.com => web.xxx.domain.com

Avatar

Correct answer by
Community Advisor

@ignatius_dilip,

 

I misunderstood the initial questions. I thought you were asking about multi branding configuration.

 

I don't think Adobe will accept to change the generated records as it's their naming convention and it's allowing them to have an automated process for subdomains delegation 

DavidKangni_0-1721679870320.png

Please check with Adobe Support.  

Thanks,

David

 



David Kangni