Can we change Branding name for Mirror page and External tracking URL after subdomain delegation | Community
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ignatius_dilip
Level 2
July 17, 2024
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Can we change Branding name for Mirror page and External tracking URL after subdomain delegation

  • July 17, 2024
  • 3 replies
  • 927 views

Hi Team,

 

During our project onboarding, one of our clients asked me to change the branding name for the Adobe-generated Mirror page and External tracking URL after subdomain delegation. 

 

Kindly help me quickly and suggest any suitable solution.

 

Eg:
t.xxx.domain.com - > tracking.xxx.domain.com

m.xxx.domain.com -> web.xxx.domain.com

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Best answer by DavidKangni

@ignatius_dilip,

 

I misunderstood the initial questions. I thought you were asking about multi branding configuration.

 

I don't think Adobe will accept to change the generated records as it's their naming convention and it's allowing them to have an automated process for subdomains delegation 

Please check with Adobe Support.  

Thanks,

David

 

3 replies

I
ignatius_dilipAuthor
Level 2
July 17, 2024

Hi Team,

 

Can any of you please respond to this as soon as possible?

DavidKangni
Community Advisor
DavidKangniCommunity Advisor
Community Advisor
July 17, 2024

Hi @ignatius_dilip 

https://experienceleague.adobe.com/en/docs/campaign-classic/using/transactional-messaging/configure-transactional-messaging/additional-configurations#configuring-multibranding

 

You can follow this example. It's for the message center but applicable for marketing instance.

 

Thanks,

David

David Kangni
    Manoj_Kumar
    Community Advisor
    Manoj_KumarCommunity Advisor
    Community Advisor
    July 17, 2024

    Hello @ignatius_dilip I wouldn't recommend using tracking as subdomain. Some Adblockers will think it as a advertisement tracking and will block it.

     

    Also, if you want to change your sub domain to something else you can first update the DNS.

     

    You can find more details here: https://experienceleague.adobe.com/en/docs/control-panel/using/subdomains-and-certificates/delegate-subdomains/setting-up-new-subdomain

     

     

    Manoj     Find me on LinkedIn
    I
    ignatius_dilipAuthor
    Level 2
    July 18, 2024

    Hi Manoj,

     

    I would not recommend the client to use tracking. This is just an example. 

    My question was, can we change the brand URL's as per the organization's branding

     

    These are the generated records after the subdomain.

     

    t.xxx.domain.com => brand.xxx.domain.com

    m.xxx.domain.com => web.xxx.domain.com

    DavidKangni
    Community Advisor
    DavidKangniCommunity AdvisorAccepted solution
    Community Advisor
    July 22, 2024

    @ignatius_dilip,

     

    I misunderstood the initial questions. I thought you were asking about multi branding configuration.

     

    I don't think Adobe will accept to change the generated records as it's their naming convention and it's allowing them to have an automated process for subdomains delegation 

    Please check with Adobe Support.  

    Thanks,

    David

     

    David Kangni
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