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SOLVED

Alert activity (custom email template)

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Level 4

Hi there,

I do see the below message once the delivery has been initialized. Please can you suggest? I am using a custom email template via alert activity and see this message.

 

rvnth_0-1709626109796.pngrvnth_1-1709626183805.png

 

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1 Accepted Solution

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Correct answer by
Level 4

Thank you Pravallika.

 

I have noticed the template that we are using a regular Email delivery template in the Alerts activity, after duplicating the technical delivery template alertAssignee and using the same in my alert activity, it started working.

 

Thank you

 

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2 Replies

Avatar

Correct answer by
Level 4

Thank you Pravallika.

 

I have noticed the template that we are using a regular Email delivery template in the Alerts activity, after duplicating the technical delivery template alertAssignee and using the same in my alert activity, it started working.

 

Thank you