Access Management for Visual Fragments

[SkylerQu2]

Hello, what named rights are required to create Visual Fragments in the ACCv8 web console? We are running version 8.6.4 and admin users are able to create visual fragments, but for end users, the "visual fragment" option is greyed out.

They are able to create expression fragments. What permissions are required for visual fragments / where are these permissions controlled?

[SushantTrimukheD]

Hi @SkylerQu2,

Please check if the user has the 'WEBAPP' named rights and the necessary folder access. If not, grant the appropriate rights and try again.

Also, make sure to grant folder access by ensuring the end users' group has Write permissions to the Resources > Content Fragments folder (or wherever the visual fragments are stored).

Thanks

Sushant Trimukhe

[SkylerQu2]

Hi @SushantTrimukheD  thank you for your answer. Where can I control the write permissions to the Resources > Campaign Management > Content Visual Fragments folder, as this folder is not present in the client console?

[SkylerQu2]

I have created a user group that has the 'WEBAPP' named rights and WRITE access to the Resources > Campaign Management folder (with propagation). However, they are still unable to create visual fragments.

[ccg1706]

Hi @SkylerQu2,

Can you share, how you have configured you operator group?

On the meantime, I share with you some useful documentation:

Get started with permissions in Campaign v8 | Adobe Campaign

Add visual fragments to your emails | Adobe Campaign

Create content fragments | Adobe Campaign

Best regards, 

Celia

[SkylerQu2]

I have configured the user group with the following permissions:

Named Rights: WebApp (webapp)

I have provided this user group read/write/delete access to the folder "Resources>Campaign Management>Content Visual Fragments"

Now, this group can attempt to create a visual fragment (the option is no longer greyed out). However, when the "create" button is pressed on the web console, an "insertion failed" error appears.

 

[SushantTrimukheD]

Hi @SkylerQu2,

Could you please verify that the user has the following permissions and access rights:

• Named Rights: WebApp, INSERT FOLDERS, EDIT FOLDERS, WORKFLOW, and CONTENT MANAGEMENT (if available).

• Folder Permissions: Read, write, and delete access to the Resources, Campaign Management, and Content Visual Fragments folders.

• IMS/Product Profile (v8): Confirm that the operator is assigned to a product profile in the Adobe Admin Console with equivalent permissions.

Kindly review these and let us know if the issue persists.

Thanks

Sushant Trimukhe

[Sukrity_Wadhwa]

Hi @SkylerQu2,

Was this helpful to resolve your query or do you still need more help here? Do let us know. In case the given solution was helpful, then kindly choose it as the 'Correct Reply'.

Thanks!

[Sukrity_Wadhwa]

Hi @SkylerQu2,

Were you able to resolve this query with the help of the provided solutions, or do you still need further assistance? Please let us know. If any of the answers were helpful in moving you closer to a resolution, even partially, we encourage you to mark the one that helped the most as the 'Correct Reply.'

Thank you!

[SkylerQu2]

Hi @Sukrity_Wadhwa  unfortunately the solutions above have not resolved the issue. I have provided an update in the replies.

Thank you,

Skyler