Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Adobe Summit is happening now. Discover what's next in customer experience.
SOLVED

You don’t have access to Audience Reports.

Avatar

Level 3

Hi there,

When I try to access Audience Reports in Adobe Audience Manager, I get the following error, with no other information displayed: "You don’t have access to Audience Reports. Contact your admin or your Adobe representative for access."

We recently migrated over to Admin Console. I have looked everywhere I can think of but can't find a way to grant permissions to Audience Reports. I am an administrator on both Admin Console and Audience Manager. I seem to have access to all other sections of Audience Manager.

Does anyone know how I can grant access to Audience Reports?

Thanks.

1 Accepted Solution

Avatar

Correct answer by
Employee

Hi,

At this time, you'll need to open a support ticket with the Audience Manager team, and they can assign a reporting license to your account.

Regards,

Shane Nielson

View solution in original post

1 Reply

Avatar

Correct answer by
Employee

Hi,

At this time, you'll need to open a support ticket with the Audience Manager team, and they can assign a reporting license to your account.

Regards,

Shane Nielson