You don’t have access to Audience Reports.

[k61152442]

Hi there,

When I try to access Audience Reports in Adobe Audience Manager, I get the following error, with no other information displayed: "You don’t have access to Audience Reports. Contact your admin or your Adobe representative for access."

We recently migrated over to Admin Console. I have looked everywhere I can think of but can't find a way to grant permissions to Audience Reports. I am an administrator on both Admin Console and Audience Manager. I seem to have access to all other sections of Audience Manager.

Does anyone know how I can grant access to Audience Reports?

Thanks.

[ShaneNielson · Accepted solution]

Hi,

At this time, you'll need to open a support ticket with the Audience Manager team, and they can assign a reporting license to your account.

Regards,

Shane Nielson