Erik,
Theirs a couple of things that could be at play.
1. (common) You do not have the correct permissions to view workspace.
Fix: Reach out to an admin on your team to give you the correct permissions.
If you are an admin or you have the correct settings please reach out to client care by emailing:
clientcare@adobe.com
Please include—
Company:
Report Suite:
Issue:
2. Possible that you don't have workspace included in your contract with Adobe. If number 1 isn't the case please reach out to your CSM to confirm your contract.
Thanks,
Steven Hofheins | Adobe Support