Expand my Community achievements bar.

Join us for our next community Coffee Break on February 28th! Four of our Analytics Champions will be joining us to discuss Summit tips, best practices, and any of your Analytics questions!
SOLVED

Why visits higher than entries using Page Name?

Avatar

Level 1

Hi,

 

It was my understanding that Visits should match Entries. But when I use the Page Name Dimension I get significantly lower entries than visits for each page:

 

beluks_0-1611924860059.png

 

Why is that?

 

1 Accepted Solution

Avatar

Correct answer by
Level 5

Think of the Entries metric as a subset of the Visits metric. Many pages may be associated with a single visit, but only one page is the first page viewed (i.e. the entry). When applying Visits or Entries to a dimension, such as Page Name, you should always see Visits >= Entries.

View solution in original post

4 Replies

Avatar

Level 8

@beluks -

 

That's expected.

 

Every page viewed during a visit will get credit as a "Visit" for that visit. Only the first page viewed will get credit as an "Entry" for that visit, as that metric reflects the entry point (ie// first page viewed).

 

Consider, if a visitor views just the following five pages during a single visit:

 

1. Paid Search Landing Page (Entry page)

2. Product Detail Page

3. Cart Page

4. Checkout Page

5. Order Confirmation Page

 

The report would show 1 Entry for "Paid Search Landing Page", and all five pages would show 1 Visit. ("Order Confirmation Page" would also get 1 Exit, as this was the last page encountered.)

 

Avatar

Level 1

In this scenario each will also get a Pageview, but if Cart Page is visited twice it would get 1 visit 2 pageviews, correct?

Avatar

Level 8
Correct. All pages should count as a Page View each time they are viewed.

Avatar

Correct answer by
Level 5

Think of the Entries metric as a subset of the Visits metric. Many pages may be associated with a single visit, but only one page is the first page viewed (i.e. the entry). When applying Visits or Entries to a dimension, such as Page Name, you should always see Visits >= Entries.