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Why some of the success searches (internal) appear in null/failed searches report?

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PeterZH12
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PeterZH12
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15-10-2015

Our null search event is set to bind evar2 which is internal search term. In evar2's null search event report i found some of the search terms are not null searches. Checked with implementation engineer and this is a tagging issue. Anyone knows why? Thx.

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AlexisCazes
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15-10-2015

Hi Peter,

 

The code seems fine. I would contact ClientCare to request some raw data (Data feed), like on which page it is happening, which variables are send at the same time.

You might have some more information to work on.

 

Best regards.

 

Alexis cazes

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PeterZH12
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15-10-2015

Thanks, Alexis!

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PeterZH12
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15-10-2015

Hi Alexis - sending it as an attachment. Thank you for your help.

Peter

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AlexisCazes
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15-10-2015

Hi Peter,

 

For some reason I cannot see the screenshots. Can you try to add them again please

 

Best regards.

 

Alexis Cazes

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PeterZH12
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15-10-2015

Thanks,

I have both screen shots here. The first one is the SC report and the second one is the page code when searching 'keurig'.

Thanks,

 

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AlexisCazes
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15-10-2015

Hi Peter,

 

Can you provide the code that you are using and a screen shot of what you have in SC ? 

We do not have enough info to help you unfortunately as for now.

 

Cheers.

 

Alexis Cazes