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SOLVED

Why some of the success searches (internal) appear in null/failed searches report?

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Level 3

Our null search event is set to bind evar2 which is internal search term. In evar2's null search event report i found some of the search terms are not null searches. Checked with implementation engineer and this is a tagging issue. Anyone knows why? Thx.

1 Accepted Solution

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Correct answer by
Community Advisor

Hi Peter,

 

The code seems fine. I would contact ClientCare to request some raw data (Data feed), like on which page it is happening, which variables are send at the same time.

You might have some more information to work on.

 

Best regards.

 

Alexis cazes

View solution in original post

0 Replies

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Community Advisor

Hi Peter,

 

Can you provide the code that you are using and a screen shot of what you have in SC ? 

We do not have enough info to help you unfortunately as for now.

 

Cheers.

 

Alexis Cazes

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Level 3

Thanks,

I have both screen shots here. The first one is the SC report and the second one is the page code when searching 'keurig'.

Thanks,

 

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Community Advisor

Hi Peter,

 

For some reason I cannot see the screenshots. Can you try to add them again please

 

Best regards.

 

Alexis Cazes

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Level 3

Hi Alexis - sending it as an attachment. Thank you for your help.

Peter

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Correct answer by
Community Advisor

Hi Peter,

 

The code seems fine. I would contact ClientCare to request some raw data (Data feed), like on which page it is happening, which variables are send at the same time.

You might have some more information to work on.

 

Best regards.

 

Alexis cazes