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Visit data doesnt match when added


Level 3

I created a report in AA workspace where I added "Visits" as metric and Customer ID (tried evar & prop) as dimension. The workspace shows total visits as 56,000 but when I extracted that table as csv and added visits it shows 80,000 as total. 


When I tried the same report with dimension as Hours, the AA workspace showed total visits as 56,000 but When I extracted the table in csv and added the visits it shows 69,000 as total visit. 

Date range is just one day (Apr 1, 2022)


What's the logic here? Am I interpreting the calculation wrong?

1 Reply



Hi @aagk123 This happens because the total you see below Visit metric is deduplicated count of a visit.

Here is an example that should give you some clarity:

 Visit #1  Visit #2
Page Visit Page Visit
A1 A1
B1 X1


AA Workspace: Since in reality there was only two visit where the visitor navigated through these pages, Workspace deduplicates the count of visits. So, summing visit for each page to determine total visit would not make any sense.


 2 (dedup)