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SOLVED

User cleanup / User restrictions

anacacr
Level 2
Level 2

Hello, 

 

As a result of many years of uncoordinated user creation in AA and no restrictions or user groups, we are dealing with a situation where we have possibly hundreds of users potentially having access to very sensitive data.

 

Clearly we need to do some cleanup, but we were wondering if you have experienced this situation in the past with any clients and could give us some recommendations on how to begin approaching this issue...

 

Thanks!

Ana

1 Accepted Solution
PratheepArunRaj
Correct answer by
Moderator
Moderator

Dear Ana,

Cleanup activity is important as it is related to maintenance and I would recommend you for monthly recurrence.

If you have never performed the activity in a while follow the below steps:

1. Go to Analytics Users & Assets.

2. Exports the list using CSV.

3. Check for the access created date and last analytics access. This will give a fair idea of the user's engagement.

4. Try to remove the mails IDs, not with your organization at present, and also the people who never used Adobe Analytics for the past 6 months. Make sure that you transfer the assets to you before deleting someone's access.

5. Compare the same with Admin Console and make sure that you have proper synchronization.

Thanks & Regards,

Arun.

View solution in original post

1 Reply
PratheepArunRaj
Correct answer by
Moderator
Moderator

Dear Ana,

Cleanup activity is important as it is related to maintenance and I would recommend you for monthly recurrence.

If you have never performed the activity in a while follow the below steps:

1. Go to Analytics Users & Assets.

2. Exports the list using CSV.

3. Check for the access created date and last analytics access. This will give a fair idea of the user's engagement.

4. Try to remove the mails IDs, not with your organization at present, and also the people who never used Adobe Analytics for the past 6 months. Make sure that you transfer the assets to you before deleting someone's access.

5. Compare the same with Admin Console and make sure that you have proper synchronization.

Thanks & Regards,

Arun.

View solution in original post