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User Behavior report in time spent


Level 2

For the Total Seconds Spent on Site (default metric), If someone comes to the site then walks away from their desk, how much time will show on the report?


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1 Reply


Community Advisor

It depends on how long they walk away for...


If they come back within the session timeout (30 mins) and open a new page, then the time spent will be the timestamp of Page B minus the timestamp of Page A.


However, if the user left for more than 30 mins, a new session will be started, and Page A will have no time spend associated to it. (Single Page Views and Last Page Views within a session have no timestamp with which to calculate the time spent)