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SOLVED

User Agent logic?

alv123456
Level 6
Level 6

Hi, I have a couple of user agents that are not recognized as mobile devices:

Mozilla/5.0 (iphone; CPU iphone OS 10_3_3 like Mac OS X) Appleweb Kit/603.1.30 (KHTML, like Gecko) CrIOS/61.0.3163.73 Mobile/14G60 Safari/602.1

Mozilla/5.0 (iphone; CPU iphone OS 10_3_3 like Mac OS X) Appleweb Kit/603.1.30 (KHTML, like Gecko) CrIOS/61.0.3163.73 Mobile/14G60 Safari/602.1

These are listed as "Other" device types and operating system "Macintosh", whereas it is iPhone.

Can you check the rule engine?

1 Accepted Solution
Gigazelle
Correct answer by
Employee
Employee

Customer Care has a process to request engineering update lookup tables. If you can create a ticket with them, we can get them updated in a subsequent maintenance release.

View solution in original post

1 Reply
Gigazelle
Correct answer by
Employee
Employee

Customer Care has a process to request engineering update lookup tables. If you can create a ticket with them, we can get them updated in a subsequent maintenance release.

View solution in original post