urgent help needed

[Former Community Member]

I purchased Adobe for $26 and did the work i had to do. It didn't safed my work, nor I am able to  open and redo the work I lost. It shouldn't be this complicated!!

I need urgent solution please

[jantzen_b · Accepted solution]

I realize this is an old thread but wanted to follow up just in case.

Sorry you're having an issue with your Adobe product. If you'd like to provide a bit more information we might be able to help. Given the limited information in the post, I'm going to assume you were experiencing an issue with a Creative Cloud product. If you still need help with this or other issues regarding Adobe Creative Cloud products, please chat with our experts on community.adobe.com