Hello experts,
I can see multiple limits can anyone explain it with realtime scenario why we have these limits and major differences?
Customer Journey Analytics (CJA) Backfill limits:
Field-based Stitching | Up to 13 months | 1 day, up to 7 days | 3 months | Daily, Weekly |
Graph-based Stitching | Up to 25 months | 1 day, up to 30 days | 3 months | Daily, Weekly |
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This statement clarified my doubt: Correct me If I'm wrong
The lookback window affects attribution analysis for campaigns, while hard limits restrict the volume of identifiable data processed.
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For stitching, the lookback window defines how far back CJA will look to build a relationship.
For example,
Monday - Brand new visitor on mobile web, cookieID abc123. Looks at site, doesn't log in.
Thursday - Same visitor returns from desktop, cookie ID xyz123. Creates an account and logs. loginID 1111
Friday - Same visitor returns from mobile web, abc123 and logs in (loginID 1111).
If a replay happens on Saturday with a 7 day lookback window, CJA will stitch abc123 & xyz123 into the same person loginID 1111.
If a replay happens each day with a daily lookback, the visitor would not be stitched together since the shorter lookback period wouldn't find a relationship.
This is separate from using attribution IQ in Workspace. You can set this lookback & attribution model at the time of report processing. Stitching would impact the attribution IQ results as People are stitched together in more accurate ways.
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