Two Server Calls Firing on Page Load with Identical Information

[denise_arjunan1]

When I load a page on our website there are two server calls that fire. My understanding is that only one is being sent to Adobe but I would like to know why this is happening and how to make it stop - it is effecting our QA process. 

[GregCC · Accepted solution]

hi Denise, in my experience you'll see this if you're running the AEP Debugger during your session. I don't know the technical reason the Debugger does this but I have seen it. 

[denise_arjunan1]

Thanks @GregCC - I closed the debugger and it only fired one tag in the network tab. It doesn't always double fire with the debugger open. This was actually the first time we saw it happen, any thing we can do to prevent it would be helpful since we are dependent on it to QA. Or do you have any other Adobe tools for QA? 

[Jennifer_Dungan]

The one with a status code 307 is a "debug redirect"... the one with the status code 200 is the actual tracking...

This didn't used to happen, it's new, and in the debugger itself its showing both calls without the distinction (making it extremely hard to debug right now).

For now, I am using Adobe's Debugger AND Omnibug (there is a setting in Omnibug to show / not show redirected values:

So I can see the clean calls in Omnibug, but still use the Adobe Debugger to get Post-Processed values....

[denise_arjunan1]

Thanks @Jennifer_Dungan - we downloaded Omnibug to proceed. Do you know if this is in the backlog to get fixed? we really like the Adobe tool but with the double firing it is hard to use. 

[Jennifer_Dungan]

@denise_arjunan1 that I am not sure.. I am not an Adobe employee, but a user like you.. I haven't yet logged a client care ticket, but really need to.. I suggest you do the same... they can merge the tickets in the engineering team's ticket, but having different clients raise this concern should strengthen the priority.

[denise_arjunan1]

We logged one yesterday! 

[Jennifer_Dungan]

Good. I will try to log one today.