Trying to implement the Scroll depth using the Time and Scroll Event, but am not getting the 100% for the full scroll depth.

[PadmajaS]

I have implemented scroll depth tracking using the Time and Scroll event. It was working fine for 25% and 50% on all pages. For 100%, it worked correctly in the home page. However, when I navigated to a different page and scrolled to the bottom, the event was not triggered. I was maintaining the same condition for all the percentage rule. I am using the Threshold for time spent as 0.01 for all the percentage rule. I have attached the screenshot of the rule. can anyone tell the what could be the reason for this.

[PadmajaS]

[bjoern__koth]

Hi @PadmajaS 

From your screenshot it looks ok. Maybe something in your markup keeps the evaluation from reaching 100%.

As a best practice, I would not go for the 100% depth, just because people tend not to scroll all the way down.
So, rather go for 95% and assume they have read everything by then.

[Jennifer_Dungan · Accepted solution]

I agree, possibly something in how your site is coded is causing 100% to be unreachable... I don't use the plugin, but maybe it grabs the initial height when the Adobe Library is loaded, and possibly CSS or JS rules cause the page to compact (maybe images load large and reduce to fit the content areas, or expandable/collapsible blocks, or tab content is reduced to fit a certain footprint, etc).. if the height isn't re-evaluated, then it might actually be smaller than the plugin believes it to be... 

I like the idea of the 95% threshold as well... as @bjoern__koth is right, very few people will scroll 100% of the page (most people don't check the footer every time).

[PadmajaS]

Thank you for suggestion @bjoern__koth 

[manojs57813206]

Keep that in mind the server call usage, we did the scroll in our public site, we start getting overage, event if you just tag at 90% still that for a single page visit you might get two page visit, and also 100 percent page scroll cannot be tracked because its browser related.