Hi Guys,
i'm struggling to find the best way to calculate the time customer spend between payment page & confirmation page. From Payment page after entering the Payment mode we take customer to Payment Gateway(external domain) and upon confirmation brings customer back to Confirmation page.
now i want to see how much time its taking for customer in Payment Gateway for any payment mode.
can anyone suggest best way to do this.
Solved! Go to Solution.
Not sure if there is a (calculated) metric that you can use to get this.
However, from implementation perspective, you could set a cookie with the current time stored in it and when the user returns, check for the cookie and calculate the difference in time.
-Hyder
Not sure if there is a (calculated) metric that you can use to get this.
However, from implementation perspective, you could set a cookie with the current time stored in it and when the user returns, check for the cookie and calculate the difference in time.
-Hyder
You could try using sequential segmentation:
Include hits where:
Page equals payment page
Then
Page equals confirmation page
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