Adobe Analytics

personknown · 09/08/2019

Is there a reason there is a line item titled "Safari" without a version number within the default Browsers Report in Adobe Analytics? I received this question from IT - since there are other line items featuring Safari with a version number, I'm confused as to why this exists. See screenshot for visual and I appreciate any/all information you can provide. Thanks!

Andrey_Osadchuk · 09/08/2019

The Browser value is a result of the http user agent header parsing (lookup) that may look as follows:

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_8; de-at) AppleWebKit/533.21.1 (KHTML, like Gecko) Version/5.0.5 Safari/533.21.1
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_6; en-us) AppleWebKit/528.16 (KHTML, like Gecko)

You may recognize the version only for the first example. "Safari" without a version will likely be returned for the second.

Voir la solution dans l'envoi d'origine

Andrey_Osadchuk · 09/08/2019

It's likely used as a placeholder in case the version can't be determined.

personknown · 09/08/2019

My question would then be in what circumstances would Adobe be unable to determine the version number and why that is the case.

Andrey_Osadchuk · 09/08/2019

The Browser value is a result of the http user agent header parsing (lookup) that may look as follows:

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_8; de-at) AppleWebKit/533.21.1 (KHTML, like Gecko) Version/5.0.5 Safari/533.21.1
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_6; en-us) AppleWebKit/528.16 (KHTML, like Gecko)

You may recognize the version only for the first example. "Safari" without a version will likely be returned for the second.