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SOLVED

Resource not found error while creating Launch property

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Level 1

Facing 'A resource you requested could not be found' error while trying to create property in launch.

 

 

Below is the complete error detail :

A resource you requested could not be found.

Details:
{
"lensCode": "generalError",
"dateTime": "Wed Aug 19 2020 17:27:40 GMT+0530 (India Standard Time)",
"message": "A resource you requested could not be found.",
"urlAtTimeOfError": "https://launch.adobe.com/companies/CO70810b11b9ba46099b57b891850a89c5/properties",
"networkResponse": {
"headers": {
"cache-control": "no-cache",
"content-length": "188",
"content-type": "application/vnd.api+json; charset=utf-8"
},
"status": 404,
"statusText": "Not Found",
"type": "cors",
"url": "https://reactor.adobe.io/properties/PR0ceef57e1a974eb9a319b14eea6eddac/hosts",
"textBody": "{\"errors\":[{\"id\":\"eccacce7-1d28-4433-b659-a9acd1a108a3\",\"status\":\"404\",\"code\":\"not-found\",\"title\":\"Record Not Found\",\"meta\":{\"request_id\":\"2Mr2M5orv3qRavM22ZNZ7jedbxT7ncPY\"},\"source\":{}}]}",
"body": {
"errors": [
{
"id": "eccacce7-1d28-4433-b659-a9acd1a108a3",
"status": "404",
"code": "not-found",
"title": "Record Not Found",
"meta": {
"request_id": "2Mr2M5orv3qRavM22ZNZ7jedbxT7ncPY"
},
"source": {}
}
]
}
}
}

1 Accepted Solution

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Correct answer by
Employee Advisor

Hi @AnjuJohny_1 ,

As @Khurshid_Alam pointed out, this error is occurring due to the access issue. You will need to ensure that "Auto included" is selected for "Properties" in the Launch product profile permissions in the Admin Console. So, this error occurs because your account would have access to say, 2 Launch properties only. You wouldn't have access to any new property that you would be creating. So, it's recommended that you "Auto Include" to ensure that access to any new property is always provided.

Thanks!

 

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3 Replies

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Employee Advisor

The error generally occurs when the user does not have permissions to access all the properties. Can you check the user's access level?

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Level 6

Hi @AnjuJohny_1 ,

This one seems to be a permission related issue. Can you please share the exact steps to clarify when you are getting this error?

Regards,

Abhinav

Avatar

Correct answer by
Employee Advisor

Hi @AnjuJohny_1 ,

As @Khurshid_Alam pointed out, this error is occurring due to the access issue. You will need to ensure that "Auto included" is selected for "Properties" in the Launch product profile permissions in the Admin Console. So, this error occurs because your account would have access to say, 2 Launch properties only. You wouldn't have access to any new property that you would be creating. So, it's recommended that you "Auto Include" to ensure that access to any new property is always provided.

Thanks!