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BernardoCF
Level 4
May 7, 2020
Solved

Track PDFs usage (not downloads)

  • May 7, 2020
  • 4 replies
  • 10149 views

I'd like to know further possibilities for tracking PDF usage beyond downloads. As you can see in this article, it is possible to do so on Google Analytics https://www.sixthcitymarketing.com/2018/01/26/track-pdfs-in-google-analytics/

 

For example:

  • The PDF’s page views
  • Unique page views
  • Average time on page
  • Bounce rate
  • Links to the PDF
  • Origin of these links

Is this available in Adobe Analytics too?

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Best answer by Urs_Boller

Adobe published a new SDK that allows to track the usage of pdf's embeded on the website: https://medium.com/adobetech/pdf-analytics-get-insights-on-embedded-pdfs-on-your-website-44e6a314fb1f

be aware that this does not allow to track the usage of the pdf's within eg. Adobe Acrobat Reader. But I think talking with web devs to add this in-page reader might (and event tracking) opens new data about the usage pf those docs.

4 replies

Urs_Boller
Community Advisor
Urs_BollerCommunity Advisor
Community Advisor
May 8, 2020

I don't think it is possible to track the usage of PDF after download - neither with Google Analytics or Adobe Analytics!

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
May 8, 2020
I agree with this. The link posted just shows how to add code to track PDF downloads... they might be calling it "PDF page views" in that blogpost, but it's really not....
rickyffff
rickyffff
Level 2
May 22, 2020

I think this is not possible too

Urs_Boller
Community Advisor
Urs_BollerCommunity AdvisorAccepted solution
Community Advisor
May 26, 2020

Adobe published a new SDK that allows to track the usage of pdf's embeded on the website: https://medium.com/adobetech/pdf-analytics-get-insights-on-embedded-pdfs-on-your-website-44e6a314fb1f

be aware that this does not allow to track the usage of the pdf's within eg. Adobe Acrobat Reader. But I think talking with web devs to add this in-page reader might (and event tracking) opens new data about the usage pf those docs.

    H
    h-bothe
    April 15, 2021

    I suggest to check out https://www.adobe.io/apis/documentcloud/dcsdk/pdf-embed.html you can gain usage insights via Activity map while changing the player

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