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avocadoLover20221
Level 2
February 27, 2024
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Report Suite build date configuration

  • February 27, 2024
  • 2 replies
  • 1272 views

hi everyone, i have a question on why my report suite still capturing previous Adobe Launch Build Date even if I have set my date today, example is February 27.

 

 

i have a more latest build date which is February 26, and wonder why the February 5 build date is still captured resulting to the unspecified value which I already fixed.

 

 

thank you

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Best answer by Jennifer_Dungan

Ok, so even if you had a long expiry, that code should set it every time and supersede the expiry anyway.

 

Are you using Adobe hosted? Or your own hosting solution for your production environment? If your own, perhaps you have caching enabled on the files that requires a manual reset to ensure that your entire cloud distribution is loading the latest file as opposed to the cached version? 

2 replies

MandyGeorge
Community Advisor and Adobe Champion
MandyGeorgeCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
February 28, 2024

Hi @avocadoLover20221,

There's a couple things I can think of that might be happening here. The first is that the build date could be caching, and the visit is picking up an old version.

The other thing is, if you're capturing this in an evar with a 'last touch' allocation, if someone comes to the site and does a hit where the build date doesn't fire, it would retain the last seen evar value. Is your build date being captured in a prop or an evar? And does it fire on every hit (page views and custom links)?

    A
    avocadoLover20221Author
    Level 2
    February 29, 2024

    Hi, I am capturing my buildDate using an evar and it does fire on every hit such as page views and link clicks,

    Jennifer_Dungan
    Community Advisor and Adobe Champion
    Jennifer_DunganCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    February 28, 2024

    It could be coming from cached pages too, but that's probably too much traffic for that.

     

    How are you setting the build date into your dimensions? Maybe there is an issue there, or maybe if you are using a Data Element the retention is set incorrectly (and not allowing the new values to be written)?

    A
    avocadoLover20221Author
    Level 2
    February 29, 2024

    Hi, I am setting the buildDate by getting it from the _satellite.buildInfo.buildDate in my data layer. and it is stored in a Data Element with a storage duration of Page Views.

    Jennifer_Dungan
    Community Advisor and Adobe Champion
    Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
    Community Advisor and Adobe Champion
    February 29, 2024

    Ok, so even if you had a long expiry, that code should set it every time and supersede the expiry anyway.

     

    Are you using Adobe hosted? Or your own hosting solution for your production environment? If your own, perhaps you have caching enabled on the files that requires a manual reset to ensure that your entire cloud distribution is loading the latest file as opposed to the cached version? 

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